In this SaaS Alerts KB article we’ll demonstrate the steps required to add a new SaaS application for monitoring within an existing customer account.
You must be logged in to SaaS Alerts’ management console as an MSP admin or MSP User to complete this task
Step 1 - Navigate to the Organizations List
Step 2 - On the row that contains the target organizations, click “edit” pencil, and a modal window will pop up showing the details for the chosen organization. Click the "CONNECTED APP(S) tab and then click the "ADD APPLICATIONS" button.
Step 3 - Select Onboarding Method (By Organization admin if you are sending a link to an external Administrator or select the By MSP admin if you have the credentials needed to make the connection) and click CONTINUE.
Step 4 - Select a new Application that is not already connected app will have a checkmark next to it) and click on its icon.
Step 5 - Follow the standard onboarding dialogues which are presented for the specific application you’ve selected. You will need login credentials for the application that have the authority to connect to the application’s API.
Once complete you will see the additional application listed in the Customer’s row and will see the users of the application presented in the Accounts table.
Still need help? Have a question?
Contact us: support@saasalerts.com
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