Email Template: Orphaned Links

Orphaned Links

What are they?

Orphaned links are links to files shared by users that are accessible to anyone on the internet.

 

Why does this matter?

We've seen a lot of users share links to budgets and income statements that end up being orphaned links. This means that anyone on the internet can access these private documents.

 

What to do?

Let your customer know about their orphaned links and ask them to make private documents private and educate them on different sharing options that offer more security.

 

Template: orphaned links

Subject: 

These files are visible to anyone on the internet

 

Body: 

Hey {{customer_name}},

As your trusted managed service provider we're constantly watching your back to make sure your business is secure.
I wanted to let you know that the following files are publicly accessible to anyone on the internet:

• File 1
• File 2
• File 3

In some cases, this may be intentional. But in our experience, you may not want some of these files to be publicly accessible.
We're always here if you have questions.