On the left side of the main SaaS Alerts window, select Settings.
- Select Users.
- Select the Pencil Icon adjacent to the MSP User you want to promote to an MSP Admin User.
- Select the MSP Admin Checkbox
- Select Save
IMPORTANT: If the user account getting promoted signs in using either Google or Microsoft please DO NOT select the Enable Multi-Factor Authentication option as this will cause access issues.
Please sign in to leave a comment.