RBAC - Role Based Access Control - Group Access

Important note: RBAC requires at least 2 organizations to be connected to the platform and at least 1 non MSP Admin account (MSP User). If no MSP User accounts are present one will need to be created or an MSP Admin demoted to MSP user first for RBAC to function as expected.

From the Main SaaS Alerts Window:

• Select Settings
• Select User Privileges
• Select Group Access On

Create a New Group

Select the Green Plus Sign to create a New Group

Enter Group Name, Select Organization(s) and User(s)

Click on Create New Group to create the group.

Please bear in mind that if the "Create New Group" option remains blanked out after selecting "Select all users" it means there are no MSP Users in your partner instance. RBAC only works on non MSP Admin accounts. Creating a new MSP User account or demoting an existing MSP Admin account will then allow you to create a group as expected.

Additional Information Regarding RBAC User Access

The following options (if enabled) within the User Privileges module allow RBAC group members to manage connections for Respond, Unify, and Fortify. MSP Users may also manage features in Unify and make changes within Fortify. Only MSP Administrators have the ability to fully access the content of the Respond module. MSP Users (the users managed by RBAC group membership) may only view and edit organization connections for Respond.

Use the link below to view a Youtube video for a walk through on this subject.

https://www.youtube.com/watch?v=miroAs_BrDY