SaaS Alerts' data center operations are located in the U.S. and EMEA. As such SaaS Alerts Partners in the E.U. should inform their customers that SaaS Alerts data is stored in the U.S. in order to comply with Safe Harbour / Privacy Shield / Swiss Safe requirements. The E.U. and the U.S. recently entered a new agreement that takes effect in March 2023 that further defines and updates how data is permitted to be shared from the E.U. to the U.S. and from the U.S. to the E.U.
To our knowledge, the U.K. has not updated business data sharing agreements with the U.S. since Brexit. However, the UK GDPR does contain several exemptions for certain types of activity. You can read them here:
To our knowledge, the U.K. has not updated business data sharing agreements with the U.S. since Brexit. However, the UK GDPR does contain several exemptions for certain types of activity. You can read them here:
SaaS Alerts cannot provide legal advice however, Partners may want to review the exemptions with a trusted advisor, in particular exemption 6. In addition, the U.S. is listed as a top priority for the designation of Data Transfer adequacy status.
SaaS Alerts stores the following information to provide its monitoring and alerting services:
- The Customer Organization Name
- The Customer Organization FQDN associated with the products being monitored by SaaS Alerts
- A list of the account names (email addresses) that are being monitored by SaaS Alerts
- Configuration information regarding the "settings" applied to the Applications Monitored by SaaS
- Alerts for the Customer Organization
SaaS Alerts does not store:
- The contents of any emails
- The contents of any files
- The contents of any documents, or any other work product of the Customer Organization
- General Log files
- Security log files
- Copies of API query results
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