This KB provides an option for limiting the amount of tickets generated by Outside Approved Location Events using Respond.
1. Within the SaaS Alerts UI access the Customize Alerts option under Settings
2. Use the search function to locate the IAM Event - User Location - Outside approved location and set this to low severity
3. We have confirmed that setting this alert to "Low" also sets all other OAL appended events to Low as well and prevents them from generating emails and PSA tickets.
4. Now you may use respond to select which Outside Approved Location events you would like to generate alerts. This can be accomplished by selecting the primary event itself "IAM Event - User Location - Outside approved location" and having it generate the desired ticket and selected severity
or by selecting another event type and using the Filter option with the Description event property and entering Outside Approved Location in the Value option