Duo Integration Process

Connecting DUO to SaaS Alerts

Creating the Admin API in DUO

1. Login to the Admin area
2. Go to Applications
3. Create the Admin API
4. Select Permissions

5. Save the App
6. After saving, note the Integration key, Client Secret and API hostname

7. Create Users to be assigned applications to use Duo for MFA login mechanism

8. Create Admin users for management

Creating the connection in SaaS Alerts

1. Navigate to the organization you wish to connect DUO and click the edit pencil then click add application and select the DUO icon.
2. Fill in the fields and click Finish.

Monitored Events

NOTE: the following list of events for the initial release;

1. IAM Event - Authentication Success
2. Application access via SAML

The current list of available events is based on the raw data generated from three Duo API endpoints within our testing instance. Additional events may be possible based on additional licensing and/or additional API endpoint connections. Partners on the same licensing level are expected to have the same limitation with events provided. 

PLEASE NOTE: While in Beta PSA support is not available for DUO at this time.