File Events Trigger
If you are looking to reduce the number of File Events alerts notifications or if you are not receiving as many File Events alerts. With SaaS Alerts, you are able to increase or decrease the count threshold of the events depending on your customer's needs and behavior. This will reduce or increase the number of alert notifications being triggered. You have the option to customize the File Events Trigger for the entire Organization or for a specific User.
File Events Trigger count for an Organization
To change the frequency of how this events are triggered head over the "Organizations" tab
- Click the edit pencil next to the customer you would like to update
- Adjust the count for the default File Event Trigger
- Click the "Save" button.
File Events Trigger count for selected users
To change the frequency of how this events are triggered head over the "Organizations" tab
- Click on the customer's multi-user icon.
- This will open the "Accounts" screen
- Simply edit the frequency under "File Events Triggers"
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